Terms & Conditions

Effective Date: 28/09/2020
Last Updated: 28/03/2025

Welcome to GrappoSport.com! These Terms and Conditions govern your use of our website and services. By accessing or using our site, you agree to comply with and be bound by these terms. If you do not agree, please do not use our services.

1. General Information

Business Name: GRAPPO SPORTS
Website: GrappoSport.com
Email: grapposports@gmail.com
Address: Building #4/345, Near Jamia Masjid Sabri, Jamky Road, Daska, Sialkot, Punjab, Pakistan, P.O. Box: 51010

2. Use of Website

  • You must be at least 18 years old to make purchases on our website.

  • You agree to use our website lawfully and refrain from engaging in fraudulent, abusive, or unauthorized activities.

  • We reserve the right to refuse service, terminate accounts, or cancel orders if we suspect any breach of these terms.

3. Products and Services

  • We specialize in custom BJJ Gis and gear for gym owners & academies.

  • Product images and descriptions are for reference only. Actual products may vary slightly due to manufacturing processes.

  • We reserve the right to modify, discontinue, or update products without prior notice.

4. Orders and Payments

  • Orders are subject to acceptance and availability.

  • Prices are listed in USD and may change without notice.

  • Payments are processed securely via third-party payment gateways. We do not store payment details.

  • If an order is canceled or rejected, we will issue a refund for any payments made.

5. Shipping & Delivery

  • We ship to the USA and select international locations.

  • Shipping times may vary based on location and product customization.

  • We are not responsible for delays due to customs, courier issues, or unforeseen circumstances.

  • Any additional duties or taxes are the responsibility of the customer.

6. Returns, Refunds, and Exchanges

  • We accept returns or exchanges within 30 days of purchase, provided the item is unused and in original packaging.

  • Custom orders are non-refundable unless defective.

  • Customers are responsible for return shipping costs unless the return is due to an error on our part.

  • Refunds will be processed within 7-14 business days after receiving the returned item.

7. Intellectual Property

  • All content on this website, including logos, text, images, and designs, is the property of GRAPPO SPORTS.

  • Unauthorized reproduction or distribution of any material is prohibited and may result in legal action.

8. Limitation of Liability

  • We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our products or services.

  • Our liability is limited to the amount paid for the purchased product.

9. Privacy Policy

  • By using our website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal data.

10. Force Majeure

  • We are not responsible for any failure or delay in service due to causes beyond our control, including natural disasters, strikes, or technical failures.

11. Governing Law & Dispute Resolution

  • These terms are governed by the laws of Pakistan.

  • Any disputes shall first be attempted to be resolved amicably. If unresolved, disputes will be subject to the jurisdiction of the courts in Sialkot, Pakistan.

12. Changes to Terms and Conditions

  • We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and continued use of our website constitutes acceptance of the updated terms.

13. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

GRAPPO SPORTS
Email: grapposports@gmail.com
Address: Building #4/345, Near Jamia Masjid Sabri, Jamky Road, Daska, Sialkot, Punjab, Pakistan, P.O. Box: 51010

By using GrappoSport.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.